Contact us

Contact Us

We’re here to help! If you have any questions, need information, or require assistance that isn’t covered in our Terms and Conditions or FAQ, please don’t hesitate to reach out to our customer support team.

For order-related inquiries:
To help us assist you quickly, please include your order number in the email subject line along with a brief description of your request (e.g., “Order xxxxxx – address change”).

Customer Support Email:
Hello@theroyalsnus.com

Customer Support Hours

Monday to Friday | 09:00 – 17:00

Online Shop Availability

Our online store is open 24/7 for your convenience.

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Important Notice

If you’re expecting an email regarding your order, password reset, or registration but haven’t received it, please check your SPAM or JUNK MAIL folder — sometimes our emails end up there by mistake.

Customer Support Email:
Hello@theroyalsnus.com