Contact us



Setas Group AB (The Royal Snus Online)
Strandgatan 28
531 30 Lidkoping


If you need any help, information or advice not covered in our Terms and Conditions or FAQ, you are welcome to contact our customer support.


 Customer Support E-Mail:


Costomer support:

Monday to Friday 09:00- 17:00


Opening Hours:



Please NOTE:


Please check your SPAM/ JUNK MAIL folder if there is some issue with receiving email about some ORDER, NEW PASSWORD REQUEST or NEW member registration details.


If inquiring about a specific order, please indicate the order number in the e-mail subject, along with a short description of the matter (e. g. "Order xxxxxx - address change"). Also, feel free to like or follow our official Facebook page or Instagram account to stay updated.


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